FAQs
The most frequently asked questions from our customers
Start your onboarding process now.
How is onboarding managed?
Managing onboarding is straightforward; we initiate the process online through a form on our website www.gobizconsulting.com/onboarding. This is followed by a series of phone calls to establish expectations and gain access to your accounting software.
What kind of support is provided?
Basic bookkeeping clients receive up to thirty minutes of support per month, while packaged plans including AR/AP, payroll, and CFO services come with a minimum of one hour of support per month.
What kinds of businesses do you cater to?
While our primary focus is on Human Healthcare, Online Business, and Real Estate, we are also available to assist clients in other industries.
How do I pay for the service?
Your bank account will be debited on the 1st day of each month for invoicing.
What payment methods are accepted?
We accept payments via ACH, with most agreements automatically debiting from your bank account on the 1st day of each month. If ACH payment is not feasible, we can also accept credit card payments (with a fee) or PayPal.
Do you provide discounts to accountants and CPA firms?
Yes, discounts are considered on a case-by-case basis depending on the type of organization. Please contact email@gobizconsulting.com and specify the type of organization you represent, and we will be glad to assist you.
What if I've already paid and want to upgrade to a higher plan?
Not to worry. Just inform your account manager about your decision to upgrade your account. Your new pricing plan will only take effect in the next month’s billing cycle, and no additional payment will be deducted until then.
Can you help with entering my accounting records into software and correcting errors?
Certainly! We offer catch-up bookkeeping services charged per hour. Please reach out to our team for a personalized quote.
Can I cancel, upgrade, or downgrade my subscription later?
Absolutely. GoBiz operates on a monthly subscription basis, allowing you the flexibility to cancel, upgrade, or downgrade at any time. We kindly request a 30-day notice to stop your billing.
Can you manually enter my transactions?
Certainly, but you’ll need to select the hourly rate option for this service
